This Privacy Policy describes how NOBLEAN ("we", "our", "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.
In addition, you agree to our Messaging Terms and Messaging Privacy Policy. We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Who We Are
NOBLEAN ('we', 'our', 'us') operates this website. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at privacy@noblean.com.
Information We Collect
We collect information you provide when placing an order — name, email, phone, billing and shipping address, and payment details. We also collect account info, contact form messages, newsletter subscriptions, and automatic browsing data like IP address, browser type, and pages visited.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.
Device information: Web browser type and version, time zone, cookie data, what sites or products you viewed, and how you interacted with the Site.
Order information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer support information: Any information you provide when contacting us for help.
How We Use Your Information
We use your data to process and fulfill orders, send shipping updates, respond to customer inquiries, send marketing emails (only if opted in), improve our website, and comply with legal obligations. Specifically:
— Process and fulfill your orders
— Send order confirmations and shipping updates
— Respond to customer inquiries and support requests
— Send marketing emails and SMS (only if you have opted in)
— Improve our website and customer experience
— Comply with legal obligations
Sharing Your Information
We never sell your personal data. We only share it with trusted third parties who help us operate — payment processors (Shopify Payments, Stripe), shipping carriers, and analytics tools. These parties are contractually obligated to keep your information secure and confidential.
We may also disclose your information if required by law or to protect the rights and safety of our business and customers.
Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page.
You can opt out of targeted advertising by visiting Facebook (facebook.com/settings/?tab=ads) or Google (google.com/settings/ads/anonymous). Additionally, you can opt out via the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.
Cookies
We use cookies to maintain your cart, remember preferences, and analyze traffic. You may disable cookies in your browser settings, though some features may be affected.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser. We do not currently respond to Do Not Track signals.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To do so, email us at privacy@noblean.com.
If you are a resident of certain regions including the EEA or California, you may also have the right to object to or restrict certain processing, or request a portable copy of your data. We will respond to your request within 30 days.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We may retain other personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Changes are effective immediately upon posting.
Contact
Questions about this policy? Reach out at privacy@noblean.com or visit our Contact page.
By accessing or purchasing from NOBLEAN, you agree to be bound by these Terms of Service and all policies referenced herein. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Agreement to Terms
By accessing or using our website, you confirm that you are at least the age of majority in your state or province of residence, that you have given us your consent to allow any of your minor dependents to use this site, and that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
Use of Our Website
You agree to use our website only for lawful purposes. You must not reproduce, resell, or exploit any part of our site without written permission, nor attempt unauthorized access to any part of our systems. Prohibited uses include:
— Reproducing, duplicating, copying, selling, or exploiting any portion of the website without our express written permission
— Transmitting any unsolicited or unauthorized advertising or promotional material
— Using any automated tools (bots, scrapers) to access or collect data from the site
— Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the website
Products & Pricing
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change prices at any time without notice. Prices are displayed in USD unless otherwise stated.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Orders & Payment
By placing an order, you confirm that all information provided is accurate and that you are authorized to use the payment method. We reserve the right to cancel any order at our discretion.
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you using the email or billing address provided at the time the order was made.
Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
Intellectual Property
All content on this website — including logos, images, text, and design — is the property of NOBLEAN and may not be used without prior written permission. This includes all trademarks, service marks, trade names, trade dress, and other intellectual property rights.
Third-Party Links
Certain content, products, and services available via our website may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
Disclaimer of Warranties
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. Your use of, or inability to use, the service is at your sole risk.
Limitation of Liability
NOBLEAN shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for your order.
To the fullest extent permitted by applicable law, in no event shall NOBLEAN be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from your use of or inability to use the service.
Indemnification
You agree to indemnify, defend, and hold harmless NOBLEAN and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where NOBLEAN operates, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the new terms. It is your responsibility to check our website periodically for changes.
Contact
For questions regarding these Terms, email us at legal@noblean.com or visit our Contact page.